Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. Up to 100W power pass-through to charge your laptop and . Step 1: I would suggest you to install all the Windows updates including optional and check if it helps. This Agreement governs your use of the Ware only. You agree to comply with all applicable international and national laws that apply to the Ware, including all applicable U.S. export-control laws and regulations, as well as any end-user, end-use and destination restrictions issued by U.S. and other governments. Works like it should. We create. Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and/or names or their products and are the property of their respective owners. You waive and covenant not to assert all defenses of lack of personal jurisdiction and forumnon conveniens. Hot-swappable connection/disconnection without powering down. Then, click on the USB device and check for the option of update driver. First Time Here? About this item The HDMI cable works at 4k between my 4kUHD blu-ray player and my 4kUHD TV in the living room. * Great for multitasking in a wide variety of applications including Phone centers, Stock Markets, Hospitals, Graphic Design, Editing, Accounting, Etc. I also purchased an LG 4K 27" monitor. Plug the power cord for laptop into j5 docking station (far left USB-C port on the back) and then use the j5 USB-C connector cable (the one under flap on front side) to connect docking to laptop. USB 2.0 HDMI ADAPTER play 1080P video on TV gets choppy Problem could be caused due to USB 2.0 bandwidth limitation or CPU power limitation however, do not play videos while working on some Privacy Policy About Us, Download and Update J5create Drivers on Windows and Mac, Fixed: Another Computer is Using the Printer on Windows 10, 8, 7, and Mac, Strategies To Future-Proof And Modernize Custom Software Systems, 1: Update the J5create Drivers Automatically, 2: Update the J5create Drivers in Device Manager, [9 Ways] Shell Infrastructure Host High CPU Usage on Windows 10/11, [9 Ways] HyperX Cloud Alpha Mic Not Working, [Fixed] PCI Device Driver Missing on Windows 10 / 7 / 8 / 11, Download ASUS USBBT400 Driver for Windows 11/10/8/7, 7Ways to Fix a PS4 Controller That Wont Charge, Download Intel Wireless AC 9560 Driver in Windows 11, 10 (2023 Update), How to Record Streaming TV on PC and Smart TV (2023 Update), [Free] How to Screen Record Netflix on PC, Mac, iOS, and Android, Lenovo Laptop Screen Black on Windows 11 and 10 (2023 Update), Total War Three Kingdoms System Requirements (2023 Update), [6 Ways] iTunes is Waiting for Windows Update to Install the Driver for This iPhone. Now enjoy true 1080p HD resolution through any computer with a USB 3.0 port. Choose to Search automatically for the updated driver software. * Multitask with larger landscape/desktop space. Home | Drivers & Downloads - j5create Downloads Important Driver/Firmware Information: For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1, please read this documentation before downloading any driver. This USB 3.0 docking station comes equipped with all the connections you need including three USB 3.0 ports, a RJ45 Gigabit Ethernet port, memory card reader/writer, combo audio jack, and a USB-C port supporting up to 100W Power Delivery. * Move and view your large spreadsheets across two screens without overlapping windows. Each time you press f4, the display state changes. 4.4 out of 5 stars 310. One of the HDMI ports can output resolutions up to 4K, while the other can output resolutions up to 2K. The monitor is an HP Pavilion 27xw. j5create - USB-C to 4K HDMI Adapter - Space Gray / White Model: JCA153G | SKU: 6201446 4.6(1,053 Reviews) 125 Answered Questions Highly rated by customers for: Ease of use, Use with tv, Price $29.99 Add to Cart Show only Answered Questions ( 125) Sort by: Showing 1-20 of 125 questions Ask a Question Female adapter ensures easy connections and reliable performance, supporting data transfer up to 5Gbps. * A must-have for surfing the web and working on your email/Facebook/Twitter accounts all at the same time.Looking for an easy way to add a second monitor? - edited Windows Settings Go to Recovery tab and then click Get started button under the Go back to an earlier build Rollback Windows Update To update Windows 10 to the latest version, follow the following steps: Press Windows key + I. Click Updates and Security (as we did earlier). Therefore, you need to install j5create drivers on Windows 10 and Mac. Nothing I've tried has made any difference. Hot-swap: Connect and disconnect without powering down. S-Video? I even tried connecting the j5create adapter to external power (which is possible but not required). I haveJUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER. Hope this helps. Find out JUA Support in this case. I have a mouse and monitor plugged into mine and both work. With the new driver, check whether the J5create USB can be recognized by the computer and works well on the device. About this item 1. j5create failure to insist on or enforce strict performance of this Agreement shall not be construed as a waiver by j5create of any provision or any right it has to enforce this Agreement, nor shall any course of conduct between j5create and you or any other party be deemed to modify any provision of this Agreement. J5create Company has actually already tried to get rid of the barrier in between various media & Operating Systems so they can work collectively using 'Docking Station'. Prices and offers are subject to change. Its a very good mini docking station. The last USB device you connected to this computer malfunctioned, and Windows does not recognize it. Check article with full guide:https://windowsreport.com/usb-to-hdmi-adapter-not-working/ Get DriverFix for FREE to always keep your drivers up to date: https://www.driverfix.com/includes/route.php?tracking=GUDF\u0026exec=run\u0026banner=YT\u0026adgroup=3qmyRkrNtd4 Contents of this video 0:00 - Intro0:47 - Update the USB to HDMI driver1:22 - Rollback a Windows 10 build update1:53 - Connect to an alternative USB port/ Change hub2:18 - Scan for hardware changes STAY CONNECTED: https://www.facebook.com/WindowsReport Got a different tech issue? Tell us what video-output port(s) your computer has -- VGA? Mines came with a power cord and it worked for a couple of days then completely stopped. USB Type-C, USB-C and USB are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Wish j5 made this a little more clear with the product because it works very well at what it does, once it has power. All company, product and service names used are for identification purposes only. It is known that j5create aims to produce computer accessories based on its innovations, including j5create webcam, j5create USB to HDMI, USB adapter, and j5create docking station. But some of you may fail to download the latest j5create drivers on your own, so this post tries to help you download j5create drivers and use j5create on Windows and Mac. It has been a while since anyone has replied. Some jurisdictions do not allow limitations of liability, so the foregoing limitation may not apply to you. 3. This is not the model sold by Best Buy. For protection and peace of mind, all of our products come with a warranty. We have a full-time team of dedicated technical support specialists waiting to assist you and your specific needs. But, if I can't get it working with an external monitor it is pretty much useless to me. I couldn't figure out problem with documentation included. If the USB not detected issue persists, you may have to contact J5create technicians to help you troubleshoot and then resolve this problem properly. USB Type-C downstream port supports 900mA charging, power delivery 2.0 for a maximum of 60W. I'm trying to connect an external monitor. Find many great new & used options and get the best deals for New j5create USB Type-C Dual HDMI Mini Dock Ethernet USB 3.1 HUB PD 2.0 - JCD381 at the best online prices at eBay! The opinions expressed above are the personal opinions of the authors, not of HP. Or some people may run into j5create not working for unknown reasons. This End-User License Agreement (the Agreement") is a legal agreement between Youand Kaijet Technology International Limited, Inc. (DBA: j5create) (j5create, We or Us) for the Ware (as such term is defined below). This device allows you to add an additional USB 3.0, HDMI monitor, and USB-C that can be charged through your USB-C port. Not all USB C ports support all alternate modes, so having a USB-C port does not guarantee that this device will work. Nice try, but there is no HDMI port on that laptop. * Video playback performs a. In this case, it is a good option for you to rely on a reliable driver tool to help you keep all the J5Create drivers up-to-date. The Terms of Use provides the general terms and conditions for use of j5create services and software. Extend up to three monitors through HDMI, VGA and DisplayPort or HDMI. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2023 Ten Computer All Rights Reserved. The opinions expressed above are the personal opinions of the authors, not of HP. Current slide {CURRENT_SLIDE} of {TOTAL_SLIDES}- Top picked items. 10:55 AM. All company, product and service names used are for identification purposes only. Please contact our customer service department for assistance with this issue. Subject to Your agreement to be bound by all terms and conditions of this Agreement, j5create authorizes You to use and access j5creates proprietary work, which includes compiled code, software, firmware, images, music, media, templates, data, a user interface, any documentation accompanying the program, and any updates or supplements of the same relating to the applicable j5create device You have purchased or acquired (collectively, the Ware). Download PDF User Manual - https://www.search-manual.com/ upload/ j5create-usb-3-0-type-c-to-hdmi-with-power-delivery-267696-user-manual.pdf, Post new comment to j5create USB 3.0 Type-C to HDMI with Power Delivery, iolo technologies System Mechanic Pro Ultimate, Motorola T402 Emergency Preparedness Edition 2-Way, Deity Microphones Deity Connect Dual-Channel True, 29.69 x 14.88 x 5.98" / 754 x 378 x 152 mm. Ask the community. For example, my Asus G752 laptop is not compatible. To find the error code on a Windows 11 PC Select the Start button, then type device manager and select Device Manager from the list of results. It should be marked with a yellow exclamation point symbol. If any of the provisions of this Agreement are held by a court or other tribunal of competent jurisdiction to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of this Agreement, so that this Agreement shall remain in full force and effect. To purchase quantities of 10 or more contact sales@j5create.com About This Product The JCA153G USB-C to 4K HDMI Adapter allows you to quickly and easily connect your MacBook , Chromebook , tablet or PC to an external monitor, HDTV, projector, or other display device using an HDMI input. Product description. The lowest-priced brand-new, unused, unopened, undamaged item in its original packaging (where packaging is applicable).Packaging should be the same as what is found in a retail store, unless the item is handmade or was packaged by the manufacturer in non-retail packaging, such as an unprinted box or plastic bag.See details for additional description. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. All company, product and service names used are for identification purposes only. J5CREATE DOES NOT PROMISE THAT THE WARE OR ANY FUNCTIONALITY THEREOF WILL BE ERROR-FREE OR THAT YOUR USE OF THE WARE WILL PROVIDE SPECIFIC RESULTS. At j5create, we take our customer support seriously. HDMI USB driver update You need to open the device manager. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post". Not so fast. But you can get it to work. Nothing I've tried will detect the screen. Available USB power delivery 2.0 over USB Type-C to support upstream charging. Create a dual-monitor set up and boost your productivity. All rights reserved. We disclaim any interest in the marks of others. We disclaim any interest in the marks of others. Extend: View the screen image extended across both the computer and the external device. j5create USB Type-A 3.0 to HDMI Display Adapter + USB C to $80 99 $97.98 This bundle contains 2 items + + Total price: From the brand We develop. Tell us what video-input port(s) your external display device has, and its manufacturer and model-number. Although the Ware is accessible worldwide, not all features of the Ware may be available to all persons or in all geographic locations, or appropriate or available for use outside the United States. Dual displays via HDMI outputs. Available DisplayPort Alternate Mode over USB Type-C connector. This pocket-sized, multi-adapter allows you to add an additional USB 3.0 HDMI monitor, a USB Type-A, and a USB Type-C device for charging. To see the computer screen image on a high-definition TV or monitor. However, the j5create support desk was on-point and everything went smoothly after the upgrade. These adapters are also backward compatible with USB 2.0 resolutions and playback, ideal for office applications. All company, product and service names used are for identification purposes only. JUA365 USB 3.0 TO DUAL HDMI MULTI-MONITOR ADAPTER, with the same problem, I CAN'T MAKE MY LAPTOP DETECT THE ADAPTER, it can't detect thatanything is pluggedin when I plug it, it's like I did nothing at all doesn'teven make the notification sound that something is just plugged in PLEASE HELP. It can be seen that you can also buy any J5create accessories for your computer if needed. Plug and play - No software or drivers required. * Video playback performs at 1080P HD with a resolution of up to 2048 x 1152. At j5create we strive to maintain 100% customer satisfaction and functionality, no matter what product or system you may have. HDMI? You can have your 2nd monitor with an extended display, a mirrored display, a rotational display (rotation mode not available for MAC), or make it your primary monitor. Learn more >, At j5create, we take our customer support seriously. Multi-screen display: This video adapter could connect multiple monitors with additional adapters(up to 6 additional screens, one display adapter for two monitors at the same time). Mac is a trademark of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. The JCA379 supports upstream charging and Power Delivery 2.0 to keep your connected laptop powered up while in use. Transfer rates of up to 5 Gb/s enabling bulky file backups. Press Windows key + I. Click Updates and Security. Country/Region of Manufacture: . Please open your own question, and give as much detail about your particular hardware (PC and TV). Buy now. It also includes a security lock slot to protect against theft, making it perfect for use in business organizations. THE ENTIRE RISK AS TO THE QUALITY, OR ARISING OUT OF THE USE OR PERFORMANCE OF THE WARE REMAINS WITH YOU. Data transfer up to 5 Gb/s. 02-08-2018 No matter what your j5create product is, like j5create Webcam, USB to HDMI, and docking station, USB 2.0 VGA display adapter, and j5create USB to TDMI display adapter, it is needed that you try to keep the j5create drivers up-to-date to avoid j5create problems. Use of these names, logos, and brands does not imply endorsement. THE WARE IS PROVIDED BY J5CREATE AS-IS AND AS-AVAILABLE WITHOUT ANY OTHER WARRANTY OR REPRESENTATION OF ANY KIND. https://j5create.com/screencast/See more videos: https://youtube. I cant get a refund or exchange b. external monitor) until I had to restart my computer. The j5 Docking Station DOES require a power source. The author of this question has solved their problem. I purchased a j5create USB Type-C Multi-Adapter (JCA374) which supports 4k HDMI (DisplayPort Alt Mode Compatible according to the box). For users currently using macOS Big Sur 11.1~11.6.1 and macOS Monterey 12.1~12.3.1 please readthis documentationbefore downloading any driver. Trending price is based on prices over last 90 days. EDIT: I returned the j5create adapter and purchased an Insignia brand USB-C to HDMI adapter. Features. Use of these names, logos, and brands does not imply endorsement. You are just unable to update the J5create drivers. Available USB-C port that supports DisplayPort Alt Mode and USB Power Delivery 2.0 or 3.0. You have to use a USB-C cord with the proper wiring (some USB-C are wired only as charging or USB 2.0 which won't help you). 2023 Best Buy. 2 Ways to Update Creative Drivers for Windows 10, Solved: Creative Sound Blaster Not Detected on Windows 10, Download PreSonus AudioBox USB Driver on Windows 10, 8, 7, and Mac. Add extra functionality to your laptop with the JCA379 USB-C to HDMI & USB 3.0 with Power Delivery. Is not as easy at it seems. Learn more >, JCD542 - USB-C Dual HDMI Docking Station, JCD543 - USB-C Triple Display Docking Station, JCD543P - USB-C Triple Display Docking Station with 100W PD Adapter, JCDP392 - 90W Built-in USB-C Travel Dock, JCD376 - USB-C Multiport Adapter with Power Delivery, JCD383 - USB-C Multi Adapter (9 Functions in 1), JCD384 - USB-C Multi Adapter (10 Functions in 1), JCD389 - ULTRADRIVE Kit USB-C Multi-Display Modular Dock, JUD480 - Boomerang Station Universal USB 3.0 Docking Station, JUD481 - Boomerang Station - Universal USB 3.0 Docking Station, JUH320v2 - USB 3.0 Wormhole Docking Station, JCA374 - USB-C Multi-Adapter - HDMI/Ethernet/USB 3.1 HUB/PD 3.0, JCH346 - USB-C 4-Port Hub with Power Delivery, JCH471 - USB-C Multi-Adapter Gigabit Ethernet / USB 3.1 HUB, JUA370 - USB 3.0 Multi-Adapter VGA & Gigabit Ethernet, JUH470 - USB 3.0 Multi-Adapter Gigabit Ethernet / 3-Port USB 3.0 HUB, JCD392 - 4K60 Elite USB-C 10Gbps Travel Dock, JCA140 - USB Type-C to 4K DisplayPort Adapter, JCA365 - USB-C to Dual HDMI Multi-Monitor Adapter, JCA366 - USB-C to 4-Port HDMI Multi-Monitor Adapter, JCA378 - USB-C to VGA & USB 3.0 with Power Delivery, JCA379 - USB-C to HDMI & USB 3.0 with Power Delivery, JDA112 (BXMDPVGA) - mini DisplayPort to VGA Adapter, JDA132 - mini DisplayPort to DVI Adapter, JDA152 - mini DisplayPort to HDMI Adapter, JDA158 - DisplayPort to 4K HDMI Active Adapter, JDA159 - mini DisplayPort to 4K HDMI Adapter, JDA173 - mini DisplayPort to 4K DisplayPort/4K HDMI/ DVI Adapter, JDA214 - VGA to HDMI Video Audio Adapter, JUA190 (BX1VGA) - USB VGA Display Adapter, JUA210 (BX2VGA) - USB 2.0 VGA Display Adapter, JUA214 - USB 3.0 VGA Multi-Monitor Adapter, JUA250 (BX2HDMI) - USB 2.0 HDMI Display Adapter, JUA254/JUA255 - USB to HDMI Multi-Monitor Adapter, JUA258 - USB to HDMI Multi-Monitor Adapter, JUA310 (BX3VGAB) - USB 3.0 VGA Display Adapter, JUA315 - USB 3.0 VGA Slim Display Adapter, JUA330/JUA330U - USB 3.0 DVI Display Adapter, JUA350 (BX3HDMI) - USB to HDMI Display Adapter, JUA354 - USB 3.0 to 4K HDMI Display Adapter, JUA355 - USB 3.0 to HDMI Slim Display Adapter, JUA360 - USB 3.0 to HDMI & VGA Multi-Monitor Adapter, JUA365 - USB 3.0 to Dual HDMI Multi-Monitor Adapter, JUE130 (BX3GIG) - USB 3.0 Gigabit Ethernet Adapter, JUE230 - Dual USB 3.0 to Gigabit Ethernet Sharing Adapter, JUE302 - Wireless N300 Dual Band USB Adapter, JUE303 - Wireless AC600 Dual Band USB 2.0 Adapter, JUE304 - Wireless AC1200 Dual Band USB 3.0 Adapter, JVCU100 - USB HD Webcam with 360 Rotation (Model:JVCU100), JVCU360 - 360 All Around Webcam (Model:JVCU360), JVCU435 - USB 4K ULTRA HD Webcam with 5x Digital Zoom Remote Control (Model:JVCU435), JVA02 - Live Capture Adapter HDMI to USB-C with Power Delivery, JEE251 - 2.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JEE351 - 3.5 Inch SATA to USB 3.0 External Hard Drive Enclosure, JUC100 - Wormhole Switch USB Transfer Cable, JUC400 (BX2WH) - Wormhole Switch USB Transfer Cable, JUC700 - USB 3.0 Wormhole Switch DSS - KVM Swap & File Transfer, JUD650 - Android Dock Phone / Tablet Workstation, JUT325 - Monitor Stand With 3-Port USB 3.0 HUB, https://en.j5create.com/pages/privacy-policy, https://en.j5create.com/pages/terms-of-service. If so, what monitor have you used with this laptop that you know works? Notwithstanding the foregoing, if You have entered into a separate agreement with j5create that expressly supersedes the Terms of Use and/or this Agreement (a Superseding Agreement), or if your use of the Ware is authorized under the terms of a Superseding Agreement, the Superseding Agreement will remain in full force and effect. Sounds frustrating!Don't worry too much, just watch this video to see how you can fix it. This dual display docking station adds dual HDMI monitors, with resolution support up to 4K (3840 x 2160) on one display and up to 2K (2048 x1152) or 1080p on the other display. Download drivers, update firmware, register your product and more. The Ware is protected by copyright laws, international copyright treaties, and other intellectual property laws and treaties. The one with P at the end includes a power cord. This is a 1920x1080 monitor and I've switched my laptop to 1920x1080. Press f4 to alternate the computer screen image between 4 display states: PC screen only: View the screen image on the computer only. Subject to all terms and conditions of this Agreement, j5create hereby grants You a nonexclusive, personal, non-assignable, limited license to use and access the Ware in accordance with this Agreement and any and all agreements and documents executed by You or delivered by j5create. USB to VGA Adapter, ABLEWE USB 3.0/2.0 to VGA Multi-Display DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Compatible with Thunderbolt 3, the universal USB-C connection works with Windows and macOS. Ethernet don't work, usb a/c ports . Change Region | Copyright 2023 j5create International. j5create USB to HDMI Display Adapter- USB to HDMI 1080P Cable Converter Adapter for Windows 10/8.1/8/7, XP. Second screen only: View the screen image on the external device only. In-store pricing may vary. On the other end, pressing the monitor detect button on the laptop says it can't find any additional monitors. Any other contractual agreements between You and j5create remain in effect. You represent and warrant the following during your download, installation, and use of the Ware (as applicable): (i) You are not located in a country that is subject to a U.S. Government embargo, or has been designated by the U.S. Government as a terrorist supporting country; and (ii) You are not listed on any U.S. government list of prohibited or restricted parties.