Get live support 247 Live chat Start chat now Call us toll-free 1 (877) 937-6966 For International Customer Service: 1 (510) 404-0525 Check our FAQ for common questions View FAQs Learn how we maintain accuracy on our site. But a small percentage of users didn't have a seamless experience. information service that aims to provide you with information to help you make better decisions. 2023 Trustpilot, Inc. All rights reserved. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. banks. Up to 4 days early deposit of government payments2. I wish my employer used a more reliable system. eToro Review 2023: Is It the Right Trading Platform for You? Please mention App reviews in the subject line of your email so that we can assist you in a timely manner. Grain app review: Small lines of credit with no Cleo app review: Small cash advances for members, Can only access up to 50% of your paycheck, Fees may apply depending on where you have funds deposited, Full benefits are available only if your employer participates. If you have specific questions about the accessibility of this site, or need assistance with using this site, contact us. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial wellness platform that provides a suite of services such as earned wage access, savings and budgeting tools, bill payments, automatic savings, and more. World's #1 Fraud. You can make up to three cash advance transactions per pay period. Sign up for our daily newsletter for the latest financial news and trending topics. You don't have to wait for payday, pay overdraft and late fees, or borrow money.. 24 Reviews Visit Website. Payactiv is the winner of the Innovative Payments Associations Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. How do businesses offer Payactiv to their employees? Ray M. made it so easy to get set up where i can have access to my wages. They tell ya they cant do anything to contact the merchant. Payactiv is the Consumer Financial Protection Bureaus first approved EWA provider. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. 2023 Payactiv, Inc. All Rights Reserved. , Hi Allysa,Thank you for taking the time to write a review about your experience. lawanda moore. Have a wonderful day. In terms of security, no app is 100% secure. research/editorial team. Visit our guide to cash advance apps to learn about how these apps work. Articulate , very informative , and patient. J.P. Morgan Wealth Management Review: Plans Tailored to Your Financial Goals, Dosh Review 2023: Getting You the Most Back on Your Purchases. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. She lives on Long Island, New York, with a veritable menagerie that includes 2 cats, a rambunctious kitten, and three lizards of varying sizes and personalities plus her two kids and husband. Its compliant in all 50 states and offers its Earned Wage Access program with an Approval Order from the Consumer Financial Protection Bureau (CFPB). Prevention Platform. Her lengthy list of publishing credits include Bankrate, Lending Tree, and Chase Bank. Please mention "App reviews" in the subject line of your email so that we can assist you in a timely manner. Always & foreithe best! Learn more at www.payactiv.com. Payday loans, installment loans and auto title loans come with high rates and fees which can trap you in a cycle of debt. A former editor of a newspaper in Beirut, Anna writes about personal, student, business and car loans. Here are 8 tips for writing great reviews. It is also the provider of Earned Wage Access to Walmart and the only EWA Program with an approval order from CFPB. 2023 Payactiv, Inc. All Rights Reserved. This company is truly amazing and is honestly training their employees to be efficient kind mindful and helpful because it all showed with this customer contact today. When possible, please email us your details at support@payactiv.com with App reviews in the subject line. I have never had a bank tell me they can't accept my money back due to a time frame block my card and everything. We're available 24/7/365. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve. PayActiv offers a toll-free customer service phone number to call for support and also has an online live chat and an email for those who prefer not to speak on the phone. Using PayActiv is free for many services, including withdrawing funds from a partnered ATM. All Rights Reserved. We may also receive compensation if you click on certain links posted on our site. Payactiv is transforming and scaling Good processes and experienced managers starting to make a difference EWA is exploding and the company has positioned itself very well The platform is far ahead Cons The last couple of years with Covid and growing pains were hard. Many borrowers are keeping a close eye on this court hearing, as they could GOBankingRates Best Banks 2023 scores and rankings are objectively determined by our Easy, free, instant mobile payments. Because our economyand our worldflourish only when the people who work to create it have an honest chance to prosper. Businesses that partner with Payactiv see significant cost reductions through increased recruitment, engagement and retention. I need gas and my refill of my stroke meds payactive would not updated my hours. Please try again later. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. It has been a week. Select your state to see the options available to you. We never take money from vendors during our research phase and rely heavily on practitioners and experts to help us recommend the right software. No loansyour money, in your hands. It goes against our guidelines to offer incentives for reviews. Like I said, I do want to thank him again for this. LoanPro. We always try our best to do our job well and your kind words make it all worthwhile. Hi Erica,Thank you for taking the time to write a review about your experience. Finder.com is an independent comparison platform and We'd like to turn this around and resolve your issue ASAP. We'd like to turn this around and resolve your issue ASAP. We'd like to turn this around ASAP. How long does it take to get money from PayActiv? Know what's possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. The money we make helps us give you access to free credit scores and reports and helps us create our other great tools and educational materials. I'm so grateful to have had the wonderful customer service he was able to provide for me. Carefully review your finances and the loan cost to make sure it fits your budget. This person deserves a raise! Get connected with multiple lenders you might qualify with even if you have bad credit. Have a blessed day. EWA has not worked for a while. Employees can access their earned wages by ACH bank transfer, real-time transfer to a Payactiv Visa Card, or direct transfer to a bank account. I will never forget this. However if you ever need support with this company call the phone number and ask for Ronnie OConnor, twice now this man has gone out of his way to make sure I fully understood the issue I was experiencing and how to correct it and was clear and polite despite me not being so at times and if hes not already running the customer service call center for this company he damn well should be! Described as an all-in-one digital wallet on the PayActiv website, the service provides users with a free Visa prepaid card, money management tools and the ability to access 50% of your money as it is earned instead of waiting until the end of your pay period when you receive your check or direct deposit. Companies can ask for reviews via automatic invitations. With low fees and no interest charges, plus robust features that help you manage your money, PayActiv can help you take better control of your financial future. Here are 8 tips for writing great reviews. Hi Michelle,We sincerely apologize for your negative experience. CONS. I hate my job use this company. There are no monthly maintenance fees to have a PayActiv account and no activation fees. Immediate access to wages earned today3. It powers financial innovation by giving users the tech . We'd like to turn this around and resolve your issue ASAP. Feb 16 I finally get connected to Ned. And its only free if you sign up for direct deposit to a Payactiv Visa Payroll Card. Otherwise, read on! Hence, our vision is simple bring financial security, dignity, and savings to the millions experiencing financial stress. Payactiv pay advance app isn't available on Finder right now. Get the money you worked for today, to spend on what matters to you. Very helpful, understandable and fast. This site may be compensated through third party advertisers. This product doesn't have any reviews yet. Payactiv, a Public Benefit Corporation and Certified B-Corp, is a holistic financial-wellness platform that provides employees on-demand access to earned but unpaid wages. I wish I never started using this app, its so frustrating!!! PayActiv, Inc. Compensation may factor into how and where products appear on our platform (and in what order). Payactiv, previously known as Earned Wage Access (EWA), is a Public Benefit Corporation and Certified B-Corp that aims to bring financial security to lower-income hourly workers by providing them with on-demand, real-time access to their earned wages. Just send an email to support@payactiv.com. When comparing offers or services, verify relevant information with the institution or provider's site. In 2020, Payactiv released a short film titled, "We Heard You." We use dedicated people and clever technology to safeguard our platform. Secure bill payment You can use the money in your Payactiv account to pay bills directly from the app. As such, it permits employees to access up to 50% of their paycheck prior to payday. PayActiv is the first Early Wage Access program approved by the CFPB and is used by many employers across the U.S., including Walmart, Uber, Pizza Hut, Subway and Neiman Marcus. So far weve moved $5B+ in wages to workers, helping save $400M+ in predatory fees and penalties.**. Your earnings, spending and savings with you in control. Read our full review or get our 30-second take. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. Ive wrote a review before and I went back and Changed it but this time Im sticking to my review worse company ever no one helps you you cant access your earnings when you need them everyone is rude as hell when trying to figure out why the app is not updating Ive talk to 6 different people in 2 weeks and everyone says Aw wait 24 to 48 hours NO ONE HELPS unless you write a review its ridiculous I mean its really false advertisement because you are not able to access your money when you need it even if you work all your hours.I have screenshots of every person Ive talk to even the ones that open the chat ask what they can help you with them never respond again or close out the chat smh but thats how they do business. :). Know whats possible to save or spend, get help with budgets, savings, and debtall in the Payactiv App. :), I have been calling trying to chat an leaving emails no response every pay period you all put the hours in right before you can't access funds 5 days before time goes in we can't access funds that's when you all add the hours to give us access but we can't get any money no response to not even chats I called an got hung up on this is day 3 sad. Indeed Featured review. Thank you!! My kids are sick and I'm a single mother who needed to get them to the hospital. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. We'd like to turn this around and resolve your issue ASAP. I appreciate her help please give her a raise . Replies to negative reviews in < 24 hours. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. finder.com is a financial comparison and information service, not a bank or product provider, We cannot provide you with personal advice or recommendations, Possible Finance Mobile Installment Loans, Fast5kLoans Short-term Loans Connection Service, Instant to a Payactiv card, otherwise up to 48 hours, 2.63 out of 5 stars, based on 41 customer reviews, 3.3 out of 5 stars, based on 354 customer reviews, 4.8 out of 5 stars, based on 28,100 customer reviews, 4.7 out of 5 stars, based on 29,699 customer reviews, Instant in some cases otherwise up to two business days, Register on app and connect to bank account before requesting funds as needed, Apply online and connect to bank account each time you apply, Available to salaried and hourly employees, Limited options if your employer isnt enrolled in Payactiv, Potential program fees of up to $5 per pay period, SmartSave tool to help you set monthly savings goals, Access to online banking through the Payactiv debit cards, Exclusive discounts on gas, prescription drugs and other products, Bill pay and the ability to transfer funds to Uber and AmazonCash. Hi there,We sincerely apologize for the inconvenience. Student Loan Forgiveness: Bidens Fresh Start Plan Deemed $34 Billion Success How It Benefits Borrowers, Student Loan Forgiveness: 5 Takeaways From Supreme Court Hearing Day One, country's estimated 7.1 million unbanked households, Access your paycheck up to 2 days early or get a cash advance even sooner, No activation or monthly maintenance fees, Gain financial insights and access to money management tools through the app, Funds up to $250,000 protected through the FDIC-approved Central Bank of Kansas City, Can only access 50% of your net pay as an advance, Some features are only available if your employer is part of the PayActiv EWA program. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. PayActiv. Shop Pay is an innovative payment solution developed by Shopify. :), Very pleasant and understanding respectful and kind .Very tech savvy and was able to take care of my problems with being kicked out of my account almost every single day I've had a hard time with past customer service not understanding what I need help with , but this person was able to remain calm , empathetic,and made sure each situation was fully addressed and resolved. Transfers to bank accounts and other debit or prepaid cards will be complete within 48 hours, or you can pay a $1.99 fee to receive the money instantly. PayActiv achieves high marks in both areas. Advance up to $250 from your paycheck plus get access to your paychecks up to 2 days early with direct deposit. PayActiv is the first Early Wage Access program approved by the Consumer Financial Protection Bureau. You may even pay less for Dave than you would with PayActiv, depending on the PayActiv services you use each month. Learn how its rewards program works and see if the card is right for you. The PayActiv debit card carries Visas Zero Liability fraud protection, which may protect you in the event of fraud and unauthorized use of your card. We may receive payment from our affiliates for featured placement of their products or services. Payactiv can be used by businesses of all sizes. . We always try our best to do our job well, and your kind words make it all worthwhile. Traditional real estate investments are limited to people with significant financial resources. Hi Jennifer,Please accept our sincerest apologies for all the inconvenience that you had to face. It is especially beneficial for lower-income hourly workers who want to access their earned wages between paychecks. PayActiv is not a credit card or a payday loan company. Over 1500 companies use Payactiv including Uber, Pizzahut, Subway, Alorica, Hilton Hotels & Resorts, and Signature Healthcare. The PayActiv app uses secure encryption and transmission technology to protect your data. The . Of course, the offers on our platform don't represent all financial products out there, but our goal is to show you as many great options as we can. Hi Victor,We sincerely apologize for your negative experience. Hi Bella,Thank you for taking the time to write a review about your experience. Have a blessed day. Its privacy policy states that it discloses customer information to third parties necessary to facilitate the delivery of its services but tries to limit the information provided. Kindly email us your details including your Employer's name, Employee ID, and Mobile number at support@payactiv.com. 1 Many (but not all) employers, government benefits providers, and other originators send direct deposits early with an effective of 1-2 days later. Payactiv partners with companies of all sizes, including Walmart, Visa and Amazon. Have a blessed day. We always try our best to do our job well, and your kind words make it all worthwhile. Very friendly, respectful, it genuinely seems like he enjoy his job or definitely a people person. This includes the following features: While some customers are genuinely happy with how easy and inexpensive Payactiv is compared to other cash advance apps, many complain about technical bugs and a lack of customer support when the app malfunctions. Your livelihood, in hand No cost to open a Payactiv account where you can easily manage your everyday needs and plans for the future I love this guy!! Like Empower and PayActiv, Dave also offers money management features. Told me of 2 offers I haven't received after being w u a yr. Amazing attitude and you should have him cross train other operators. Once an employer agrees to offer Payactiv to their employees, the service can go live within 48 hours. They will transfer you 20 times and no knows where your money is. If your employer is already a member, youll need to ask them to set you up with a PayActiv account. Be sure to include your Employer's name, Employee ID, and Mobile number. Hi Connor,Thank you for taking the time to write a review about your experience. PayActiv is a revolutionary fintech company providing a needed service for many workers who need just a little help getting from paycheck to paycheck. She was kind and courteous and advised me that the previous agent I spoke with was able to resolve my issue. We may also receive payment if you click on certain links posted on our site. Love you Davis M! This rating has decreased by -17% over the last 12 months. If you dont work for an employer that partners with Payactiv, you can still receive your paycheck up to two days in advance by signing up for a Payactiv Visa Prepaid Card, which is a debit card. He was so helpful and I appreciate him so much. For two whole months I tried to get money from the bank they sent it back to, which resulted in two late credit card payments and a debt to my cousin! Customer complaints are largely related to technical glitches that leave people unable to access their funds or manage their money. ** Central Bank of Kansas City is the issuer of the Payactiv Visa Prepaid Card only and does not administer, endorse, nor is liable for the Payctiv App. Its even less expensive than many other cash advance apps, which sometimes require a monthly subscription fee. Employees love Payactiv because it eliminates the expensive between-paychecks toll of payday loans, bank overdrafts and late fees. He kept his word n stayed on contact with me. Student Loan Forgiveness: Will You Qualify for $0 Payments Feb. 28 marked the first day of the Supreme Court hearings on President Biden's student loan forgiveness program. We strive to provide the best experience we can for our customers, and we're sorry that your previous experience did not meet the standard. 196 Broadway, Suite 200Cambridge, MA 02139, Expert Advice on the Best HRand Recruiting Software. Another 10 to reply with copy and pasted questions, all of which were already addressed. This product doesn't have any reviews yet. We're working on your case. While Payactiv touts no minimum card balance requirement, no activation fees and no monthly maintenance fees, there may be other fees depending on how you get and use your cash. Have a blessed day. If there's anything you need in the future or any feedback you have for us, please don't hesitate to email us at support@payactiv.com. Payactiv has partnered with 1500+ businesses and served over 2 million users since its inception in 2012. Their support team provides on-site implementation and training where required. 5/5 Jay! Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We are continually improving the user experience for everyone, and applying the relevant accessibility guidelines. Even though he was sick he talked to Grace n tokd her to make sure I received my money back. Payactiv Payactiv Write a Review Starting Price: $1 Alternatives to Payactiv Claim this Software page Payactiv is available for Cloud, iPhone, iPad and Android. If your employer offers EWA, all fees to access your earned wages are less than $3. Have a blessed day. Learned alot about financial stress and that I was not alone. But options are limited if your employer isnt enrolled with Payactiv. PayActiv is a robust financial app, with features that includes automated savings if your PayActiv Visa card is linked to a bank account low balance alerts and capabilities to send money to friends and family who also have PayActiv cards for free. Faster access to your money. Have a blessed day. Editorial Note: This content is not provided by PayActive, Empower or Dave. category to category depending on what consumers want from varying products and I don't know if I am allowed to mention my experience with your full name but I recommend Payactiv because of people like Albert Wick who can help you with almost everything you need even if difficult. . Employees that do not wish to pay a transaction fee every time they withdraw their earned wages may not use Payactiv frequently. Finder is a registered trademark of Hive Empire Pty Ltd, and is used under license by If your employer doesnt partner with Payactiv, you must be over 16 and have a valid Social Security number to sign up for a Payactiv card. In the Business to Business Service category. 60% of employees would recommend working at payactiv to a friend and 61% have a positive outlook for the business. Consider alternatives before opting for a short-term loan: Payactiv pay advance app is not currently available on Finder. As a proud B Corp, Payactiv holds itself to the highest verified standards of transparency and accountability. Yieldstreet is an alternative investment platform that securitizes art, real estate, short-term notes, structured notes and supply chain financing. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. I would definitely recommend payactiv due to amazing and outstanding customer service that I received, Hi Monica,Thank you for taking the time to write a review about your experience. Have a blessed day. Payactiv integrates with leading HCM, Payroll, and T&A providers, including ADP, Paychex, UKG, Workday, SAP, and Paycor. We spend hundreds of hours researching the best HR and recruiting software so you dont have to. Ned is amazing. Hi Tasha,We sincerely apologize for your negative experience. He was kind and patient with me and was able to fix my paycor app issue within minutes. Have a blessed day. Literally the best agent ever! But it also has 116 complaints on the website and received only 2.63 stars from BBB customer reviews. Hi Annie,Our sincerest apologies for the inconvenience. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. We use dedicated people and clever technology to safeguard our platform. Credit Karma is a registered trademark of Credit Karma, LLC. Learn more about Apollo.io Create a free account No credit card. If youre considering using Payactiv, here are a few things to know. But Payactiv takes reasonable measures to protect its customers information from theft and loss using SSL encryption techniques and authentication procedures. Dawn Allcot is a full-time freelance writer and content marketing specialist who geeks out about finance, e-commerce, technology, and real estate. Payactiv in 2012 created earned wage access, a service that allows workers to get an advance on their paychecks between pay periods. Horrible business and customer service. There is a $12 fee if you need an immediate cash advance; otherwise, your money will be available in your linked bank account within a few days. Have a blessed day. Payactiv is the winner of the Innovative Payments Association's Consumer Champion Award, a Finovate winner and finalist, and the recipient of numerous best-in-class awards in both FinTech & HRTech. You should consult your Cardholder Agreement and the Fee Schedule atpayactiv.com/card411. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. Instant funding is available for free through a Payactiv card or for a fee if you send the funds to another account. Payactiv offers a suite of financial services that include savings and budgeting tools, bill payment and financial-health measurement. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. If you have questions regarding the Card or such fees, terms, and conditions, you can contact us toll-free at 877-747-5862, 24 hours a day, 7 days a week. :). I called three to four times the last two days and Im so glad I got Natalie this time. Hi Melissa,We're glad that our representative could help you resolve your issue. If your employer is enrolled in the Payactiv EWA program, youll be able to access funds from your paycheck up to two days in advance (four days in advance if youre a government employee). so i contacted pay activ due to some account issues. My earnings were updated, and my bank account was saved from overdraft fees, so I am relieved that this story had a happy ending! They don't care at all.. don't use payactive..please don't. 1 Standard rates for data and messaging may apply from your wireless provider. * The Payactiv Visa Prepaid Card is issued by Central Bank of Kansas City, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Certain fees, terms, and conditions are associated with the approval, maintenance, and use of the Card. 1 CONNECT Work your way Get company announcements, pick up shifts, and get reminders and alerts from work. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. They provide their employees lunch and a nice work atmosphere. Meanwhile, I will be overdrawn due to lack of funds. Workers whose employers are part of the PayActiv EWA program can receive a cash advance of up to 50% of their pay earned. I rely on this app and he quickly figured it out for me, Hi Reese,Thank you for taking the time to write a review about your experience. Find her on Twitter, @DawnAllcot. Companies can ask for reviews via automatic invitations. Payactiv provides an FAQ section, webinars, and blogs with useful industry insights for self-serve. Thanks again Ronnie, Hi Rika,Thank you for taking the time to write a review about your experience. . Multiple attempts at using live chat were completely ignored with zero response after the initial greeting, in one case after an agent sent the greeting the chat was closed for lack of agents. She is the founder and owner of GeekTravelGuide.net, a travel, technology, and entertainment website. One of our representatives will be reaching out to you shortly to assist you. It's pretty simple, actually. However, it did earn a TrustPilot score of 3.3. payactiv.com Review - Scam Detector. One drawback is that Empower charges an $8 monthly fee. If youre interested in joining PayActiv on your own, youll just need to download the app and create an account with your name, phone number and email. You are about to post a question on finder.com: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 32 East 31st Street, 4th Floor, I gladly provided all this, but Payactiv decided to withdraw the money back and then I started "dancing", "dancing" which lasted two months! CREDIT KARMA OFFERS, INC. 1100 Broadway, STE 1800 Oakland, CA 94607, Credit Karma Offers, Inc. NMLS ID# 1628077 | Licenses | NMLS Consumer Access, MoneyLion loan review: Credit-builder loans for members. 24/7 live customer support from Payactiv Open a support ticket with our Service Team Full Name * Email * Phone Company Name Message * * These fields are required. Don't hesitate to reach out to us at support@payactiv.com, if you have any concerns in the future. We update our data regularly, but information can change between updates. If it's wasn't for the supervisor on shift Ned T. This would received 0 stars. PayActiv works best with a linked bank account, but its not necessary to have a bank to have funds preloaded onto your PayActiv prepaid Visa and use your Visa card for bill paying, purchases and more. Was never asked what the issue was. Ronnie was a FABULOUS agent to work with. Employees will have to pay between $1 and $2.99 every time they withdraw money from their earned wages., Users have reported that they are extremely disappointed with Payactiv's customer support as representatives either do not respond on time or don't fix the issue quickly..