% When you are purchasing multiple Mobile Tickets, you can opt to have them all sent to your phone or have each ticket sent to a separate mobile number. What are the terms of concession tickets? My Ticketek Gift Voucher has no Voucher ID? Venue/City Box Office - collect tickets when you arrive in New Zealand. Who is entitled to a concession or child ticket? General Please note that the Payment Details page is not accessible from the mobile site or mobile apps. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. When will I receive my club of support merchandise pack? Please keep an eye on your AFL Membership ticketing emails which will include your barcode. Some pages may contain a virtual tour and a seating map for that venue. If you are purchasing through the website or via the iPhone app or mobile site for an event with Mobile Tickets enabled, you will simply need to select Mobile Tickets in the delivery option menu. Please note there maybe no replacement for General Admission tickets. When registering, be sure to tell us what you're interested in by selecting your favourite event categories, and let us know how to keep you up to date with the latest event news by subscribing to receive the My Ticketek weekly email newsletter and special offers. This is the default selection and lets the website choose the tickets which are currently the best available in any price category. Tickets that are detected as being sold or offered for resale in breach of the Ticketek Terms and Conditions may be cancelled without a refund. No, refundable tickets can only be selected during the original purchase. The Payment Form will display detailed information on your ticket purchase. This allows the Friend Spotter feature to link your seat location with your Facebook friends. You can select a quantity of tickets in more than one price type e.g Adult, Child etc. If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Will AFL Membership dining have a priority system in place to access tickets? My Ticketek Ticket Delivery. Ticketek doesnot recommend purchasing tickets from any unauthorised ticket resellers as the tickets may not be genuine or may be cancelled by the event organiser. Unless otherwise provided under the Refundable Tickets Terms and Conditions of Sale (if applicable): Admission to an event is subject to the Sellers Terms. Write a review Ask a question. The Ticketmaster accessible bookings team is available 9:00 AM 5:00 PM AEST 7 days a week and forms should be completed as early as possible and at least 24 hours prior to the event. My Ticketek; Gift Vouchers; Juniors aged 7-14 years are entitled to purchase a junior ticket. By clicking this link, a web page will be displayed containing your ticket. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. Log in to your Ticketek account (Note: This will not be your Crows Membership Account details) 7. Reserved seating tickets may be replaced with a Lost Ticket Voucher available from the Venue Box Office 1 hour prior to show time. Choose the best delivery option that suits you. As seating arrangements may change without notice, the Venue Maps should be used as a guide only. Concession and Children's ticket entitlements vary from event to event. As a result, there are strict operating procedures which are adhered to in order to ensure security and crowd control of the event. If the number you have entered is definitely correct, it may mean that the voucher was purchased prior to September 20, 2013 and can only be redeemed at a Ticketek Agency. Click sign in in the top right hand corner and follow the prompts using the email address nominated in your AFL Membership, OR. What if a show is cancelled or postponed? These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. Your barcode to access tickets is generated upon your renewal. You may be denied entry into, or removed from, an event where the Seller has reasonable grounds to do so, including if you breach these Terms and Conditions or the Sellers Terms, or you are intoxicated, under the influence of illicit drugs, inappropriately attired or adversely affecting the enjoyment of the event by others. There are no guarantees. Ticketek will deliver a full-service solution that will utilise the knowledge and relationships of Motorpoint Arena Nottingham's existing ticketing and customer services teams. You will be able to update your credit or debit card details during a purchase transaction by entering new card details and leaving the check box checked to save the newly entered credit or debit card details. It's the fastest way to buy tickets for your next live experience, receive event alerts and access your mobile tickets to view and share with friends. Where can I get more information about privacy for Friend Spotter? When attending the event ensure you can present your card on request. What does General Admission (GA) mean? Yes, you are able to use multiple Ticketek Gift Vouchers. Replacement cards cost $10. I had the opportunity to study abroad in Australia during the summer of my Junior year. Once a ticket is added to Passbook, you can the drag back of the event pass to initiate a manual update of details. Tour dates Ticketek is selling for the following venues only. They will be assigned the next two seats along (next to Invitee A). Ticketek Gift Vouchers are automatically activated 24 hours after purchase, so you need to wait 24 hours after purchase to redeem your Voucher. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. In most cases, tickets must be returned to the place where they were purchased. Will I be required to pay a transaction or ticketing agent fee as part of the complimentary ticket redemption? Ticketek may not replace tickets where seating is unallocated (general admission tickets); You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. They get your card details and charge you for food boxes u didn't order and refuse to delete your account and details , only claiming they deactivated it and keep sending you recipe Neal's for dishes you can't even eat cuz your allergies. Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. I ordered a digital download, CD and/or DVD with my ticket purchase, how do I receive this? https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 Change My Location No, AFL Members will not need to pay transaction or ticketing agent fees at Marvel Stadium. Members who renew after this date may not receive their cards prior to the start of the season as it can take up to five weeks to produce and deliver a membership card. Hong Kong, Australia and New Zealand site for sports and entertainment ticketing online. Going to an event with a social club, company, school, family or friends? Where do I redeem my Ticketek Gift Voucher? Members can alternatively reserve a seat in the pre-determined on-sale period for each game. What happens if I forget my phone or my battery dies at the venue? If you purchased online or through our call centre please contact Customer Service for further assistance. {"serverDuration": 27, "requestCorrelationId": "92cc24aaa4d478d0"} Will AFL Membership dining be available at the MCG and Marvel Stadium in 2023? When purchasing tickets for a particular event you may be limited to a specified number of tickets. There was a problem with the email server that the message was sent to. The website only allows one invitee from a group to purchase at a time. Going to ticketek.co.nz, visiting the mobile site or downloading the Ticketek mobile app; Choosing an event on sale and selecting your tickets; Entering the Voucher ID on the payment page; and. The Mobile Tickets that you have purchased will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. Once your new card has been printed, your original membership card will be cancelled and a new barcode will be provided to you. When contacting AFL Membership, you will be asked to provide us with your membership number/account ID to help us verify your information. Tap "Add to Passbook" at the bottom of your mobile ticket. Yes, you can change your region using the location menu at the top of the Ticketek homepage and we'll remember this choice for your future visits. This is just another way of conveniently storing and viewing your mobile tickets. Some shows might choose a short hold period of thirty minutes or one hour, others may prefer to allow seats to be held for several days. This means that for each event, tickets become available in order of best seating according to the promoter. Version 5.22 B82 R0 Staff are amazing under the circumstances," a third said. If you have purchased concession tickets, you are also required to present a valid concession card. The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". If your Gift Voucher is a pdf, the expiry date is 12 months from the purchase date listed. 13+ - Adult Ticket. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Some events have more than one price type. Can I use a device larger than a mobile phone (e.g. You will need to make sure you purchased your tickets with a My Ticketek account so that your tickets will appear on Marketplace. Don't forget to bring your ezyTicket to the event. If you experience any difficulties purchasing tickets online which are not answered in these FAQs, please contact us. Mobile tickets will automatically be added to your Ticket Wallet when you are signed into your My Ticketek account. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. There is a limit of $1,000 worth of Ticketek Gift Vouchers that can be redeemed per transaction.