The safeguarding team had recently been expanded and was addressing specific areas of the trust where shortfalls in practice were identified. To begin the process, all you have to do is pick up the phone and call our Patient Services department. We also inspected one other Maternity service run by East Sussex Healthcare NHS Trust. there are some services which we cant rate, while some might be under appeal from the provider. / 50.7864829; 0.2697638. Learn more about PALS. Options for food and drink had improved for patients in the clinical decisions unit but audits of the use of the malnutrition universal scoring tool (MUST) noted poor compliance with trust standards. Building: Acute Admissions Unit. Managers monitored the effectiveness of the service and made sure staff were competent. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. Those series are affected are indicated in their catalogue entries. Nursing staff shared concerns with the level of staffing on most medical wards. the service is performing badly and we've taken enforcement action against the provider of the service. RM AMHFKY - Protestors including MP's and opposition candidates march against cuts to local maternity services in Eastbourne. The incident-reporting system indicated consistent oversight from the senior team and a detailed approached to establishing the causes. Hand hygiene audits in 2017 indicated consistently good practice with 98% compliance. Any prescribed tablets and medication that you usually take at home. . There were 10 times from 1 January 2019 to the 1 October 2019 where the short stay paediatric assessment unit, was closed at the weekends. Infection prevention and control standards were variable. / 50.7864829; 0.2697638. A regular trolley service, with a selection of newspapers, magazines and confectionery, is available on most wards. The outpatient department at Eastbourne hospital was undergoing an improvement programme for services provided to patients. Systems and processes were in place to assess, monitor and manage risks to patients. We look at the needs of all patients when making these decisions and we will discuss with you prior to any move. There was a proactive approach to meeting the needs of those from different cultures or with complex needs. Aurora East. Hand hygiene audits showed sustained high levels of compliance with results maintained above 97% since February 2016. Call us today, 24/7, for a free, confidential assessment. Our rating of the Eastbourne Midwife Unit was requires improvement. The Weekly and Monthly A&E Attendances and Emergency Admissions collection collects the total number of attendances in the specified period for all A&E types, including Minor Injury Units and Walk-in Centres, and of these, the number discharged, admitted or transferred within four hours of arrival. If you have a card detailing any current treatment, particularly a steroid card or Warfarin booklet, please bring this with you and inform one of the nurses. Every adaptation was offered to make the appointment as comfortable and relaxed as possible. There were clinical side rooms and a community midwifery hub. Staff truly respected and valued patients as individuals. Conquest Hospital Bexhill-on-sea, Equipment checks were now given a higher priority. Key services were available five days a week with out of hours and weekend cover also available when needed. In the period from September 2018 to August 2019 there were 50,922 inpatient admissions and 229,647 outpatient appointments at Eastbourne District General Hospital. Earlier recognition and identification resulted in more timely review by the critical care outreach team, who had oversight of all NEWS Scores for all patients in the hospital. We saw dedicated areas for children in the main outpatient waiting areas. Let us know. The practice development nurse also supported healthcare assistants to achieve the national care certificate and had helped to develop a new initial training and support programme for newly qualified nurses. Consultant vacancies were listed on the service risk register and the latest available data noted 69% of patients were reviewed by a consultant within 14 hours of admission against Royal College of Emergency Medicine guidance. Recruitment continued to provide challenges and whilst the trust had taken many steps to address this, the problem of recruiting sufficient permanent staff continued. However there was inconsistent recording of infection control assessments in patient documentation and we did not observe consistent practice during our inspection. Our ratings reflected low levels of consultant cover, variable compliance with hand hygiene, inconsistent pain management, limited paediatric services and delays to triage, assessment and treatment. We will involve you and, with your consent, your family, carers or friends as appropriate. Eastbourne District General Hospital is a National Health Service hospital in Eastbourne in East Sussex, England. However non-availability or delays in responding to referrals to specialties had resulted in negative patient outcomes including for patients who needed a stroke assessment. Banner Estrella Medical Center in Phoenix, AZ is rated high performing in 5 adult procedures and conditions. Record all patient activity in EDs, urgent treatment centres and SDECs using same day emergency care data sets. Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. AAA Team Home . Prev 1 2 Next . Admissions FAQ . Demand for mental health services far outstripped capacity. They were focused on the needs of patients receiving care. It has a number of medical and surgical wards and specialist units, a 24-hour Emergency Department and a full range of diagnostic services including Magnetic Resonance Imaging (MRI), Computer Tomography (CT) and Interventional Radiotherapy. Overall: Good. Mr Lawson refuses to engage in onerous pre-tests, so there is no entrance exam. Patient records were available, kept secure and up to date. No rating/under appeal/rating suspended AURORA BEHAVIORAL HEALTH SYSTEM is Arizona's largest free-standing psychiatric hospital system. the service is performing badly and we've taken enforcement action against the provider of the service. This maternity thematic review was a focused inspection; we inspected the domains of safe and well led using the CQCs established key lines of enquiries (KLOES). The service provided mandatory training in key skills to all staff and made sure everyone completed it. Our rating of this service improved. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. 1 - 20 of 32 Intermediate /after hospital care services in Eastbourne. On the day of discharge you may be transferred to a discharge lounge to wait for your transport home or for your medication. Large amounts of money or valuables, such as jewellery or electronic devices etc. We understand that family members may wish to visit during meal times to help you eat, if this is needed. Eastbourne District General Hospital. The unit operated 24 hours a day for low risk mothers. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Daily checks of essential equipment were taking place with records available to confirm senior oversight of equipment checks occurring. The recently introduced electronic observation recording system had led to improvements in the management of deteriorating patients. Download full inspection report for Eastbourne District General Hospital - PDF - (opens in new window), Published Not all complaints were answered within 30 days of their receipt as per trust policy and people were not made aware of the trusts complaints response deadline. Staff understood the services vision and values, and how to apply them in their work. Overview. Staff kept detailed records of children and young peoples care and treatment. EMU accepted low risk women and pregnant people over 37 weeks for childbirth. Aurora Behavioral Health Systems Patient Services team can also answer questions regarding funding. On arrival to the ward you will be shown your allocated bed space, the bathroom and toilet facilities and given a call bell to contact staff as required. A new training programme was being rolled out. Senior staff told us most wards have full establishment of staff at the start of a shift. The plan for your discharge from hospital will start on your admission to hospital. At the time of our inspection visit it was partially rolled out with a clear timeline for continued introduction of key aspects of the framework.The triumvirate management structure for the division gave clear lines of reporting, clear accountabilities and responsibilities and was known to staff. This was a very significant improvement and meant that decisions about the care of complex patients were being made at the right level of seniority. the service is performing well and meeting our expectations. The service set out an improvement plan which introduced a safe surgical pre-assessment and blood taking clinics. Training rates for the Mental Capacity Act (2005) exceeded the trusts target of 90% and staff demonstrated good knowledge of this. TN40 2DZ. There was a continuous improvement programme in place across administrative services that included health records. We rated it as requires improvement because: This was the first time we inspected the Eastbourne maternity services without gynaecology, and the first visit since it changed to the Eastbourne Midwifery Unit. Quality improvement work had begun within speciality clinics and there were plans to develop this across outpatients as a whole. . However some governance processes did not demonstrate effectiveness or improvements in patient outcomes. This information gives you some advice and helps you prepare for your procedure and visit to the Admissions Unit at Eastbourne DGH. Good To use this service you will need to buy a pre-paid card. Staff felt respected, valued, and were proud of the organisation as a place to work and spoke highly of the culture within the service. Matrons and senior staff felt the matron assistant was a valuable resource, which meant had more clinical time to spend on the ward supporting nursing staff. One team of staff felt their manager was less approachable and they felt less supported but this appeared to be about an individual middle managers approach. The Ridge, St Leonards-on-Sea, East Sussex, TN37 7RD On the day of your discharge any medicines you need will be prescribed by the doctor and dispensed by the hospital pharmacy or the ward/unit area. Every effort will be made to find an appropriate bed in a single sex area as soon as possible dependent on your clinical requirements.